Coronavirus Information

Town of Bernalillo Facilities are Temporarily CLOSED to the Public
Beginning March 20th at 2pm, Town of Bernalillo facilities are temporarily CLOSED to the public as a public health precaution due to COVID-19 (Coronavirus)

Message from the Mayor Regarding COVID-19  (03/15/2020)

Notice from Bernalillo Fire and Rescue Department regarding Coronavirus (COVID-19)


Closure Information

The Town of Bernalillo has TEMPORARILY CLOSED all Town owned PLAYGROUND EQUIPMENT and BASKETBALL COURTS until further notice. 

Town Hall
Closed to Public Until Further Notice
Most services available by phone (see below)

Martha Liebert Public Library
Closed Until Further Notice (Click for more info)

Recreation Center
Closed Until Further Notice
All Activities and Events are canceled until further notice.

Coronado Campground
Coronado Campground will no longer accept new reservations or allow drive-ins until further notice. We will honor reservations made previously for those dates unless otherwise canceled by the guest. (click for more info)

MVD - Bernalillo Office
The Town of Bernalillo MVD Office (located within Town Hall) has CLOSED until further notice.  For other office locations visit mvd.newmexico.gov or call 888-683-4636

Events
The Town is canceling all events booked by third parties in indoor and outdoor facilities until further notice.

The Town is canceling the following Town Sponsored Events
(click for more info)
Arbor Day 
Memorial Day
National Drug Take Back
Keep Bernalillo Beautiful
Eggstravaganza 


Town Services Available by Phone


Town Hall: 867-3311

Utility Billing: 771-7120 or 771-7122

Municipal Court: 771-5893 or 771-7115
The Town of Bernalillo Municipal Court will be closed temporarily to walk in traffic until further notice, after the high risk period of the Coronavirus outbreak is lifted. During this period the following procedures are in place.

Citation payments can be made at ( www.townofbernalillo.org ). For those offenders who do not have a Credit card/ Debit card, all payment deadlines will be extended 30 days from March 19, 2020. All cases that have been cited and are scheduled through the end of April are being continued. Notices have gone out to days and times, however when you receive your notice please contact the court with your name, date of birth, and phone as soon as possible, the court will be answering phone calls. At that time you will be instructed on how we will proceed with your case. All offenders are asked to call Crystal Acosta 505-771-5893 or Christina Roybal 505-771-7115, or can email @ cacosta@townofbernalillo.org or croybal@townofbernalillo.org

The Court asks for patience from the public in relations to communication.


Planning & Zoning Department: 771-7118

Public Works Department: 404-2054

Wastewater Concern: 974-0429

Water/Streets/Parks Concern: 382-5569

Concerned Citizens Hotline: 505-867-5888

Burn Permits
For the duration of the Public Health Emergency described in Executive Order 2020-004, the Town of Bernalillo Fire/Rescue Department will issue burn permits to residents via phone, email, or fax. The fee for burn permits will be waived during this time, to reduce the possibility of transmission of the COVID-19 virus. Residents are still required to follow all regulations regarding the burning of weeds.
To obtain a burn permit, you may call 771-7105 or 771-7135. by email: tchavez@townofbernalillo.org or mcarroll@townofbernalillo.org. To fax in a request: 771-7102.

Trash & Recycling
All collection and operations are operating as usual.

BPS Meal Sites
BPS is offering grab-and-go breakfast and lunch to all youth under age of 18 at specific sites from 9am-10:30am. Locations in Bernalillo include ALL SCHOOL SITES, ROTARY PARK, ATHENA PARK, and BPS District Office. (Click  for more info)

Hotline for Senior or Disabled Adult for Assistance getting Groceries: 
1-800-432-2080



Community Information

PNM
will temporarily be suspending disconnections for non-payment. (Click here for more info)

The New Mexico Gas Company
announced that no service will be disconnected for non-payment, at least through April 6. (Click here for more info)


IN-PERSON UTILITY BILLING WINDOW CLOSED March 20, 2020

As the COVID-19 (coronavirus) public health emergency evolves, the Town of Bernalillo wishes to assure customers that it has contingency staffing plans in place to ensure continuity of water and sewer service.

Furthermore, the Town is taking the following steps in the interest of public health:

The Town is currently encouraging residents to contact the Utility Billing Department regarding any accounts that are past-due or in jeopardy of being disconnected. The Town will continue to support its citizens in working with them to provide water and sewer services.

However, the Town asks that customers make payments by:
  • Mail: PO Box 638, Bernalillo, NM 87004
  • Over the telephone by calling: 505-771-7120 or 505-771-7122
  • Via our online payment system at www.townofbernalillo.org
  • By drop box at Town Hall – 829 S. Camino del Pueblo
    • Drop box is located on the wall just north of the main entrance doors

The Town of Bernalillo will continue to monitor updates and recommendations from state and federal authorities and the Centers for Disease Control as we continue to serve our customers.

If you have a water or sewer emergency:
Monday-Friday: 8am-5pm, call Town Hall at 505-867-3311
Non-Business Hours: call non-emergency dispatch at 505-891-7226


Coronavirus hotline health-related questions: 855-600-3453
 
Coronavirus hotline for family support and non-health-related questions: 833-551-0518



Information for Businesses
Due to the COVID-19 pandemic, the Federal Government has passed legislation to assist businesses through these uncertain times. To help small business owners and entrepreneures beter understand the new programs that will soon be available to them, vist the Small Business Administration website for a comprehensive guide to the provision covered in the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was just passed by Congress.

Small Business Administration Website
Small Business Owners Guide to the CARES Act
Info and application for CARES relief funds
SBA - Albuquerque District Office
 


Informational Websites

 



Hand_Washing_Poster_Letter_NMDOH