Coronavirus Information

Beginning May 18th, certain services will be availble by apponitment only to the public. Please read below:

Message from the Mayor Regarding COVID-19  (03/15/2020)
Notice from Bernalillo Fire and Rescue Department regarding Coronavirus (COVID-19)


COVID-19 UPDATE (05/15/2020):
Following Governor’s Leadership. The Town will continue to follow the leadership of the Governor. Latest updates will be posted online on our website and Facebook as they are released. Call the Reception at Town Hall for more info: 505-867-3311.

Bernalillo is an At-Risk Community. Why? We have a high elderly population and high youth population. We also have many people from surrounding communities who shop in Bernalillo - not just residents. This means more exposure to all in our community.

What About Events? Currently, all events through July 31st are cancelled. We will reassess after further orders from the Governor.

What about Camp Coronado Summer Recreation? The Town has woefully decided to cancel the Camp Coronado Summer Recreation Program this year. For information about getting a refund, please contact Jason Soto - Recreation Director - for more info at 505-238-0689.

What is Closed to the Public? Recreation Center

GUESTS WHO DO NOT ADHERE TO SOCIAL DISTANCING PRACTICES AND PROPER USE OF MASKS  CAN AND WILL BE ASKED TO VACATE TOWN PREMISES IMMEDIATELY.


MOVING FORWARD: WHAT TO EXPECT WHEN YOU VISIT
NO MASK means NO SERVICE! The Town is adopting a strict policy that no individuals who wish to come into Town Hall will be allowed to stay if they are not wearing an adequate face covering and to be worn properly. Wearing a face covering in public is a required directive put forth by Governor Michelle Lujan Grisham.

Appointments Only! Any individuals who wish to conduct business at Town Hall must do so by appointments only. Only the individual involved in the transaction will be permitted into the building.

Town Hall Reception: 505-867-3311

Utility Billing/Water Bill Department: 505-771-7120 or 505-771-7122 (No In-Person Bill Payment)

Planning & Zoning Department:
505-771-7118

Coronado Campground: 505-980-8256
      Currently Operating at 50% Capacity
      Masks will be required for service in the office

Martha Liebert Public Library: 505-867-1440
      The Library will be reopening to limited capacity on Tuesday, May 26th
      Masks will be required for entrance into the Library
    
Municipal Court:
 771-5893 or 771-7115
       The Town of Bernalillo Municipal Court will be closed temporarily to walk in traffic until further notice, after the high risk period of the Coronavirus outbreak is lifted. During this period the following procedures are in place.
      Citation payments can be made at ( www.townofbernalillo.org ). For those offenders who do not have a Credit card/ Debit card, all payment deadlines will be extended 30 days from March 19, 2020. All cases that have been cited and are scheduled through the end of April are being continued. Notices have gone out to days and times, however when you receive your notice please contact the court with your name, date of birth, and phone as soon as possible, the court will be answering phone calls. At that time you will be instructed on how we will proceed with your case. All offenders are asked to call Crystal Acosta 505-771-5893 or Christina Roybal 505-771-7115, or can email @ cacosta@townofbernalillo.org or croybal@townofbernalillo.org
      The Court asks for patience from the public in relations to communication.

Public Works Department: 505-404-2054

Wastewater Department: 505-974-0429

Water/Streets/Parks Department: 505-382-5569


MVD OFFICE IN TOWN HALL
Masks/Face Coverings Required! As directed from the State MVD Office, the Bernalillo MVD is adopting a strict policy that those wishing to have MVD services in-person must wear a mask/face covering and do so properly. Wearing a face covering in public is a required directive put forth by Governor Michelle Lujan Grisham.

Appointments Only! Appointments will be available Monday-Friday, 8:00am-4:00pm.  Visit mvd.newmexico.gov to make your appointment.

During Your Appointment:
 - Only individuals involved in the transaction will be permitted
 - No children will be allowed in the MVD area
 - Mask/Face Covering must be worn during visit
 - $5 Cash-Only Municipal Fee per transaction applicable

COMMUNITY INFORMATION

Concerned Citizens Hotline: 505-867-5888

Burn Permits: For the duration of the Public Health Emergency described in Executive Order 2020-004, the Town of Bernalillo Fire/Rescue Department will issue burn permits to residents via phone, email, or fax. The fee for burn permits will be waived during this time, to reduce the possibility of transmission of the COVID-19 virus. Residents are still required to follow all regulations regarding the burning of weeds.
       To obtain a burn permit, you may call 771-7105 or 771-7135.
       by email: tchavez@townofbernalillo.org or mcarroll@townofbernalillo.org.
       To fax in a request: 771-7102.

Trash & Recycling: All collection and operations are operating as usual.

BPS Meal Sites: BPS is offering grab-and-go breakfast and lunch to all youth under age of 18 at specific sites from 9am-10:30am. Locations in Bernalillo include ALL SCHOOL SITES, ROTARY PARK, ATHENA PARK, and BPS District Office. (Click  for more info)

Hotline for Senior or Disabled Adult for Assistance getting Groceries
: 1-800-432-2080

PNM will temporarily be suspending disconnections for non-payment. 

The New Mexico Gas Company announced that no service will be disconnected for non-payment, at least through April 6. 

Utiling Billing Department/Water Bill:
As the COVID-19 (coronavirus) public health emergency evolves, the Town of Bernalillo wishes to assure customers that it has contingency staffing plans in place to ensure continuity of water and sewer service.

Furthermore, the Town is taking the following steps in the interest of public health:

The Town is currently encouraging residents to contact the Utility Billing Department regarding any accounts that are past-due or in jeopardy of being disconnected. The Town will continue to support its citizens in working with them to provide water and sewer services.

However, the Town asks that customers make payments by:
      Mail: PO Box 638, Bernalillo, NM 87004
      Over the telephone by calling: 505-771-7120 or 505-771-7122
      Via our online payment system at www.townofbernalillo.org
      By drop box at Town Hall – 829 S. Camino del Pueblo.
      Drop box is located on the wall just north of the main entrance doors

The Town of Bernalillo will continue to monitor updates and recommendations from state and federal authorities and the Centers for Disease Control as we continue to serve our customers

If you have a water or sewer emergency:
Monday-Friday: 8am-5pm, call Town Hall at 505-867-3311
Non-Business Hours: call non-emergency dispatch at 505-891-7226

Coronavirus hotline health-related questions: 855-600-3453

Coronavirus hotline for family support and non-health-related questions: 833-551-0518


Information for Businesses
Due to the COVID-19 pandemic, the Federal Government has passed legislation to assist businesses through these uncertain times. To help small business owners and entrepreneures beter understand the new programs that will soon be available to them, vist the Small Business Administration website for a comprehensive guide to the provision covered in the Coronavirus Aid, Relief, and Economic Security (CARES) Act that was just passed by Congress.

Small Business Administration Website
Small Business Owners Guide to the CARES Act
Info and application for CARES relief funds
SBA - Albuquerque District Office
 

Informational Websites

 

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