COVID Response by Department

Town Hall Reception: 505-867-3311

Utility Billing/Water Bill Department: 505-771-7120 or 505-771-7122 (No In-Person Bill Payment)
As the COVID-19 (coronavirus) public health emergency evolves, the Town of Bernalillo wishes to assure customers that it has contingency staffing plans in place to ensure continuity of water and sewer service.

Furthermore, the Town is taking the following steps in the interest of public health:

The Town is currently encouraging residents to contact the Utility Billing Department regarding any accounts that are past-due or in jeopardy of being disconnected. The Town will continue to support its citizens in working with them to provide water and sewer services.

However, the Town asks that customers make payments by:
      Mail: PO Box 638, Bernalillo, NM 87004
      Over the telephone by calling: 505-771-7120 or 505-771-7122
      Via our online payment system at www.townofbernalillo.org
      By drop box at Town Hall – 829 S. Camino del Pueblo. 
      No Cash Accepted in  the drop box
      Drop box is located on the wall just north of the main entrance doors

The Town of Bernalillo will continue to monitor updates and recommendations from state and federal authorities and the Centers for Disease Control as we continue to serve our customers

If you have a water or sewer emergency:
Monday-Friday: 8am-5pm, call Town Hall at 505-867-3311
Non-Business Hours: call non-emergency dispatch at 505-891-7226


Planning & Zoning Department: 505-771-7118


Coronado Campground: 505-980-8256
      Currently Operating at 75% Capacity
      Out-of-State Visitors will not be permitted at this time
       *** Visitors from outside of New Mexico are not permitted as per the Governor's Orders*** Exempt are visitors who can provide documentation that they have been in New Mexico for the past 14 days or longer***
      If you have any questions, contact the Campground Director 
      Masks will be required for service in the office

Martha Liebert Public Library: 505-867-1440
      The Library is open in a limited capacity to patrons
       Masks are required for entrance into the Library
       Beginning in October, the Library will no longer be open on Saturdays

Economic & Community Development Department: 505-379-5098
    
Municipal Court: 771-5893 or 771-7115
       The Town of Bernalillo Municipal Court will be closed temporarily to walk in traffic until further notice, after the high risk period of the Coronavirus outbreak is lifted. During this period the following procedures are in place.
      Citation payments can be made at ( www.townofbernalillo.org ). For those offenders who do not have a Credit card/ Debit card, all payment deadlines will be extended 30 days from March 19, 2020. All cases that have been cited and are scheduled through the end of April are being continued. Notices have gone out to days and times, however when you receive your notice please contact the court with your name, date of birth, and phone as soon as possible, the court will be answering phone calls. At that time you will be instructed on how we will proceed with your case. All offenders are asked to call Crystal Acosta 505-771-5893 or Christina Roybal 505-771-7115, or can email @ cacosta@townofbernalillo.org or croybal@townofbernalillo.org
      The Court asks for patience from the public in relations to communication.

Public Works Department: 505-404-2054

Wastewater Department: 505-974-0429

Water/Streets/Parks Department: 505-382-5569


MVD OFFICE IN TOWN HALL
Masks/Face Coverings Required! As directed from the State MVD Office, the Bernalillo MVD is adopting a strict policy that those wishing to have MVD services in-person must wear a mask/face covering and do so properly. Wearing a face covering in public is a required directive put forth by Governor Michelle Lujan Grisham.

Appointments Only! Appointments will be available Monday-Friday, 8:00am-4:00pm.  Visit mvd.newmexico.gov to make your appointment.

During Your Appointment:
 - Only individuals involved in the transaction will be permitted
 - No children will be allowed in the MVD area
 - Mask/Face Covering must be worn during visit
 - $5 Cash-Only Municipal Fee per transaction applicable