Community Information

Concerned Citizens Hotline: 505-867-5888

Burn Permits: For the duration of the Public Health Emergency described in Executive Order 2020-004, the Town of Bernalillo Fire/Rescue Department will issue burn permits to residents via phone, email, or fax. The fee for burn permits will be waived during this time, to reduce the possibility of transmission of the COVID-19 virus. Residents are still required to follow all regulations regarding the burning of weeds.
       To obtain a burn permit, you may call 771-7105 or 771-7135.
       by email: tchavez@townofbernalillo.org or mcarroll@townofbernalillo.org.
       To fax in a request: 771-7102.

Trash & Recycling: All collection and operations are operating as usual.

BPS Meal Sites: BPS is offering grab-and-go breakfast and lunch to BPS students at specific sites from 9am-10:30am. Locations in Bernalillo include  ROTARY PARK, ATHENA PARK, BERNALILLO ELEMENTARY and BERNALILLO MIDDLE SCHOOLS. (Click  for more info)

Hotline for Senior or Disabled Adult for Assistance getting Groceries
: 1-800-432-2080


Utility Billing Department/Water Bill:
As the COVID-19 (coronavirus) public health emergency evolves, the Town of Bernalillo wishes to assure customers that it has contingency staffing plans in place to ensure continuity of water and sewer service.

Furthermore, the Town is taking the following steps in the interest of public health:

The Town is currently encouraging residents to contact the Utility Billing Department regarding any accounts that are past-due or in jeopardy of being disconnected. The Town will continue to support its citizens in working with them to provide water and sewer services.

However, the Town asks that customers make payments by:
      Mail: PO Box 638, Bernalillo, NM 87004
      Over the telephone by calling: 505-771-7120 or 505-771-7122
      Via our online payment system at www.townofbernalillo.org
      By drop box at Town Hall – 829 S. Camino del Pueblo. 
      No Cash Accepted in  the drop box
      Drop box is located on the wall just north of the main entrance doors

The Town of Bernalillo will continue to monitor updates and recommendations from state and federal authorities and the Centers for Disease Control as we continue to serve our customers

If you have a water or sewer emergency:
Monday-Friday: 8am-5pm, call Town Hall at 505-867-3311
Non-Business Hours: call non-emergency dispatch at 505-891-7226

Coronavirus hotline health-related questions: 855-600-3453

Coronavirus hotline for family support and non-health-related questions: 833-551-0518

Informational Websites